Package holidays offered by tour companies cover just about all your travel concerns – from the flight to the hotel transfer to the guided tours, all for one price. However, once you've decided that you’d like a tour company to help you plan your trip, how do you then choose the one that is right for you?
We’ve put together a 5-step guide to simplify things for you and ensure that you find a tour company that meets all your needs:
1. Do Your Research
Google and Tripadvisor are your friends when it comes to researching reliable tour companies in Mongolia. Don’t forget to bookmark the websites you may want to revisit.
Beyond the company’s site, check out their social media pages such as Facebook and Instagram. Check out photos of tours they’ve posted and reviews that travelers have left. Ultimately, the experiences of people who have been on the company’s tours that they’ve shared publicly on social media will be your best gauge to determine how the tour company performs. Positive reviews left on social media or travel forums are good signs that the company takes care of their travelers.
However, remember to also use your best judgment to weed out what feels like reviews that are too good to be true or people who complain about the smallest details. And also consider how old the reviews are. If they are many years old, a lot may have already happened with the tour company in the years that have followed.
2. Create a Short List
Give the tour companies that spark your interest a call or shoot them an email, if you prefer. Some tour operator sites have contact forms you can fill up that ask about what tour packages you’re interested in and what your dates of travel are.
Deciding the top 3 tour companies that you will ultimately choose from won’t be difficult if you know what you’re looking for. Consider how fast the company was to respond to your inquiry; this indicates good customer service.
3. Tour Selection
Once you have your list, it’s time to compare and weigh the pros and cons of each. Start with the tour inclusions and activities. One tour company may be able to offer something that the other doesn’t. Compare costs and group sizes. Think about if you prefer to travel with a large or small group or if there’s the option to hire a personal tour guide just for your family.
4. Contact
Again, we can’t stress enough how a company who is quick to respond to your inquiries is a good sign. Don’t assume it’s because they don’t have any customers but rather that they have dedicated people eager to assist you and to ensure that clients aren’t kept waiting.
Ask how long they’ve been in business, how much experience their tour guides have, and how well they know the territory. Ask what exactly is included in the cost and if there will be other expenses you should be prepared for. Ask about payment methods; do they take major credit cards? How will they send confirmation of payment and travel itinerary?
5. Making that Final Choice
When making your final decision, think about the travel company’s credibility, above all else. Many shady travel operators may over promise and guarantee things that seem unrealistic. The travel company that you should choose should have established a good reputation locally. Who better to tour you around a foreign land than people who live there and know their way around?
A good tour company will be known for working with their traveling guests every step of the way.
They will help you plan your itinerary and advise you on the best departure times based on your country of origin. They’ll be there to greet you at the airport and handle all your transportation needs. Their priority is that you are safe at all times and most importantly, have an incredible experience.
Do you need someone to arrange your travel needs in Mongolia?
Trust Discover Mongolia to deliver the trip of a lifetime!
Discover Mongolia is a reliable and prompt travel service that you can trust. Our knowledge, experience, and passion are, after all, why we’re now the leading name in Mongolian travel. Since 2004, we have been helping people the world over to enjoy unforgettable adventures to our homeland, and we do it all with expertise and passion.
